Author:McKee, Judy

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Maximizing Customer Contact: Turning Customer Service Representatives Into Sales Achievers

By: McKee, Judy

Price: $45.00

Publisher: Norwalk, Connecticut, U.S.A., Technology Marketing Corporation: 1996

Edition: First Edition

Seller ID: BUS0111

Condition: Very Good+ with No dust jacket as issued


150 pp. Shows how to make the most out of every contact with an existing or potential customer. The maxim is 'extraordinary service from seemingly ordinary people' - the key to long-term customer retention.; 8vo 8" - 9" tall View more info